Terms of Service

Each order you place is a legally enforceable contract. If you fail to pickup your order, you are still obligated to pay for the items you order.

We will inspect and pack all orders prior to distribution. In the event that product gets damaged during packing, we will provide a store credit to the customer, provided that the damaged goods are returned.

Our goal is to provide the highest quality produce and products, and we require our producer to deliver market-grade products. The customer understands that since our farmers do not use pesticides or herbicides, fruits and vegetables may not look "perfect".

Glass bottle return policy. Some bottles purchased through our site are subject to fee as specified during the product purchase. Please return these completely clean to receive your deposit back - if they are not clean we will not issue the refund as The Benton Box is still assessed the fee!

Complaints
Any complaints about items or producers may be sent to us via email or the Contact Us form to communicate any problems. There is no guarantee of a resolution.  Each case will be looked at individually, and the producer will be in contact as well.

Legalities
The Benton Box (seller) nor the producer is not responsible for any health or safety concerns once the buyer has received the item. If any harm is incurred from the items purchased by the buyer, the seller shares no responsibility.

These terms and conditions are subject to change.